Your Questions, Answered.

  • Our products are made using a combination of natural stones, crystals, metal components (not all are tarnish-free or hypoallergenic,) and durable hardware. Each item is thoughtfully selected to balance meaning, beauty, and everyday wear.

  • Many of our products are handcrafted or assembled by hand with intention and care. Because of this, slight variations may occur, making each piece unique. To keep your product in good condition, avoid prolonged exposure to water, chemicals, or extreme heat. Gently clean with a soft cloth and store in a safe place when not in use.

  • Each product is made with natural materials, so no two items are exactly alike. Patterns, colours, flowers, and stone shapes may vary slightly due to their nature and properties.

  • Not all of them include gift-ready packaging, while most do.

  • Free shipping is available within Canada, depending on your province. Orders between $100–$200 may qualify for free shipping; however, this is subject to change based on fluctuating delivery rates. Please note that free shipping is not available for rural areas or P.O. boxes and cannot be combined with discounts, promotions, or special offers. To qualify, you may increase your order quantity or add additional products.

    Processing and shipping times vary by location. Estimated delivery is usually within one week of purchase, though delays may occur due to unforeseen circumstances or weather conditions.

    If you have any shipping-related questions, please email shayshaven4@gmail.com

  • We want you to enjoy your purchase, but due to the item's metaphysical properties, we are unable to accept returns or exchanges.

  • We offer a variety of readings, including tarot, birth chart, love oracle, and customized intuitive sessions tailored to your questions.

  • You can expect guidance, clarity, and insight into your questions or life situation. Our goal is to provide supportive, compassionate, and actionable insights. Readings typically last between 10 and 60 minutes, depending on the reading type and the depth of guidance you seek.

  • You should have a clear question or area of focus in mind. Find a quiet space where you feel comfortable and open to receiving guidance. Depending on the session length, it may be best to focus on one or two main questions to receive the most detailed guidance.

  • Readings can be conducted over the phone or via video call, depending on your preference and availability. Additionally, I offer quick card readings in person at markets.

    You can book a session directly through our website using the ‘Book your service.’ Select the type of reading, date, and time that works best for you.

  • Our readings are spiritual and intuitive, offering insights from tools such as tarot and oracles. They are meant to provide guidance and clarity, not replace professional advice. While they can help you make informed decisions and understand patterns, they do not guarantee specific outcomes. Energy changes every two weeks. You should get an energy check-in to follow up.

  • Not at all. Our decks are beginner-friendly and often include guidebooks, either printed or digital to help you get started, while still offering depth for experienced readers. These items can be used in ways that feel meaningful to you- whether for intention setting, meditation, mindfulness, or as a symbolic starter for your day.

  • Yes, many people choose to cleanse items using a variety of methods such as moonlight, smoke, sound, or intention. You can choose the method that resonates with you.

  • Our products and services contain energy work for personal, spiritual, and mindfulness purposes. Experiences and results may vary based on individual beliefs and practices. Meanwhile, our products are not intended to replace medical, legal, or professional advice and are offered for entertainment purposes, spiritual, decorative, and personal use only.

  • I offer tarot and oracle readings and custom-made products (optional) for a variety of events, including markets, pop-ups, private parties, corporate events, and community gatherings. I tailor my services to fit your event and audience. Each session is professional, engaging, and designed to create a memorable experience for your guests.

    How to book:

    1. Fill out the ‘Contact Us’ form or use the scheduler in the same section and book an hour to discuss with me over the phone, or email me directly with your event details.

    2. Provide event info such as date, location, type of event, and what you’d like included.

    3. I’ll provide a customized package and pricing based on your needs.

    4. Once details are finalized, your event is secured!

    Bring magic, insight, and energy to your next event. Contact me today to make it unforgettable!

  • We understand that plans can change, and we aim to be as flexible as possible while respecting the time and energy put into preparing for your event.

    Deposits & Payments

    A non-refundable $50 deposit is required to secure your event date. This ensures your booking is reserved and all preparation time is allocated.

    Client Cancellations

    • Cancellations made 14 days or more before the event date may be eligible for a partial refund (excluding the deposit).

    • Cancellations made less than 14 days or within 48 hours before the event are non-refundable.

    Rescheduling

    • One reschedule request is permitted if made atleast 7 days in advance, subject to availability.

    • Rescheduling requests made within 7 days of the event may not be accommodated.

    Late Arrivals/ No-shows

    • Late arrivals may result in reduced service time.

    • No-shows without notice will result in forfeiture of payment.

    Cancellations by Us

    In the rare event that we need to cancel due to unforeseen circumstances, you will have the option to reschedule or receive a full refund.

    Force Majeure

    We are not responsible for cancellations due to circumstances beyond our control (e.g., severe weather, emergencies, venue issues). We will do our best to reschedule where possible.